Blackview Website Privacy Policy

This Privacy Policy applies to Blackview and all of its websites, applications, goods, services, and other offerings (collectively, the "Products"). The Privacy Policy describes how Blackview collects, uses, and discloses personal information obtained from the Products, your communications with us, or third parties. It also explains your options and rights in terms of personal information.

Who is the Data Controller?

Blackview is the “data controller” of personal data collected by all of Blackview, and We are responsible for deciding how personal data is collected, used, and disclosed.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymously or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Promoting Safety and Security

Abiding by the principles of legality, legitimacy, and transparency, we use and process the least data within a limited scope of purpose and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:

(1). How We Collect Your Personal Information?

We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, or use our online help or online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

We may collect personal information in the following circumstances:

Creating an Account.

Certain Products offer the choice to set up a user account. If you choose to register, you'll need to provide specific personal details like your username and password. Registering is optional and not mandatory for using our Products.

Buying a Blackview Product.

When you decide to make a purchase, you can choose to log into your account or proceed as a guest. In either scenario, when buying a Blackview Product, you'll need to share personal details like your name, email address, payment information, and shipping address with us.

Processing a Payment.

When you make a payment to Blackview, you might be required to share personal information with our third-party payment processors. This may involve sensitive details such as your credit card number.

Communicating with us.

We might collect personal information when you communicate with us. For instance, you might share personal details by sending us an email, contacting our customer service, subscribing to the Blackview newsletter, or making a reservation for an event hosted by Blackview.

Submitting information to us.

We collect the information you submit to us. For example, whether you share a product review or suggest a friend on Blackview, we collect any personal information you provide. If you choose to contribute anything to any public portion of Blackview, such content will be considered "public" and will not be protected by the privacy safeguards specified in this document.

Taking a survey.

Occasionally, we may reach out to invite you to take part in voluntary online surveys. If you choose to join, we might request specific details, possibly including personal information.

(2). Which Categories of Personal Data We Process?

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.

We may process the following categories of Personal Data about you:

Personal details:

such as the given name(s), preferred name, and photograph you provided to us.

Demographic information:

such as gender, date of birth/age you provide to us; nationality/district, and language preferences you choose on Blackview's Sites or Applications.

Contact details:

such as address, shipping address, telephone number, and email address you provide to us; online messaging details, and photos/videos you uploaded when dealing with certain issues; and social media details.

Consent records:

such as records of any consent you have given, together with the date and time, means of consent, and any related information (e.g., the subject matter of the consent).

Purchase details:

such as records of purchases and prices, consignee name, address, contact telephone number, email address, details of returns, and warranty details when you place orders on Blackview's Sites or Applications.

Payment details:

such as invoice records, payment amount, payment date, billing address, payment method, cardholder or accountholder name when you place orders on Blackview's Sites or Applications.

Data relating to our Apps and products:

such as Wi-Fi and Bluetooth data, IP address, Mac address, memory information, SD card information, Mobile phone model and operating system version, username, password, language preferences, screen time and other preference settings, usage data, and aggregate statistical information.

Server logs:

such as records of events on our servers, including search queries; IP addresses; hardware settings; browser type; browser language; the date and time of request; referral URL; and certain cookies that identify your browser or Account.

Content and advertising data:

such as records of your interactions with our online advertising and content, records of advertising and content displayed on pages displayed to you, and any interaction you may have had with such content or advertising (e.g., mouse hover, mouse clicks, any forms you complete in whole or in part).

Views and opinions:

such as any comments, views, and opinions that you choose to send to us, or publicly post about us on social media platforms.

Cookie data:

such as personal data collected via cookies and other similar technologies – please see our Cookie Policy for more details.

How We Use Your Personal Data?

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

(1). Product and Service Improvement:

We use personal data to help us provide, improve, and develop our products and services. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

We may use personal information to improve and facilitate our Products, including:

To analyze interactions with and performance of our Products.

This involves studying how users engage with our Products and assessing their performance. It helps us understand user behavior, preferences, and areas for improvement, ultimately enhancing the overall user experience.

To debug and identify errors that impair functionality.

We actively investigate and address issues that may affect the functionality of our Products. This debugging process is crucial to ensure a smooth and error-free experience for users, fixing any glitches or problems that may arise.

To detect security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity

We employ measures to identify and respond to security incidents promptly. This includes monitoring for any suspicious or unauthorized activities that could pose a threat to the security of our Products. By doing so, we aim to protect users from malicious, deceptive, fraudulent, or illegal actions.

For research related to technological development and demonstration.

We engage in research activities aimed at advancing technology. This involves exploring new developments, testing innovations, and showcasing technological capabilities. This research contributes to the continual evolution and enhancement of our Products.

To improve or enhance our Products or website

Continuous improvement is a key focus. Feedback from users, combined with data analysis, guides us in making enhancements to our Products and website. This iterative process ensures that we stay responsive to user needs, technological advancements, and changing market dynamics.

(2). Internal and Service-related usage:

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. We also may use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third-party partners who may send you marketing communications in relation to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.

(NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.)

We may use personal information for internal and service-related usage, including:

Communications. We might use the email address you've provided to send emails for account verification and for essential purposes, like managing your account, providing customer service, or conducting system maintenance.

Advertising. We may employ personal information to facilitate the delivery of targeted advertising, reaching consumers both directly and through our network of advertising partners to evaluate the effectiveness of advertising initiatives on behalf of our partners and identify the audience with the highest likelihood of responding to a specific advertisement.

Marketing. We may send you information about Blackview's products using information about you, including personal information.

Disclosure of Personal Data

In compliance with relevant law, we disclose Personal Data to other entities within Blackview for legitimate business purposes and the operation of our Sites to you. Furthermore, we share certain personal data with strategic partners who assist us in providing our products and services or marketing to clients. Your data will be shared with these firms only to offer or improve our products, services, and advertising; it will not be shared with third parties for their own marketing reasons without your prior express approval.

Blackview may disclose your information in the following ways:

(1). Third Party Processors.

We may collaborate with vendors and service providers who carry out various tasks on our behalf. These third parties are granted permission to utilize your personal information only for the purpose of delivering specific services, such as order fulfillment, payment processing, communication enhancement, product development, fraud detection and prevention, and additional support essential for providing our Products.

(2). Merger, sale, or other asset transfers.

We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

(3). Fulfilment of legal obligations.

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Your Choices and Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

In accordance with applicable laws, you may have the right to:

Unsubscribe Email.

In case you receive an undesired email from us, you have the option to opt out of future emails by utilizing the unsubscribe link located at the email's bottom. Your request will be handled promptly upon receipt. It's important to note that we cannot be held responsible for the removal of your personal information from lists maintained by third parties who have previously received your information in accordance with this policy.

Remove Cookies.

By modifying your web browser preferences, you can prevent or restrict the placement of cookies on your computer, as well as remove them from your browser. Please keep in mind that cookie-based opt-outs do not work on mobile applications. However, application users on many mobile devices can opt out of specific mobile adverts via their device settings.

Cookie Policy- Definition of "Cookies". Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."

Cookie Policy- Use of Cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Do Not Track Mechanisms. Please note that we do not respond to or honor “do not track” signals or similar mechanisms transmitted by web browsers.

Data Transfers, Storage, And Processing Globally

We operate on a global scale, conducting business that may involve the transmission of your personal information to third parties located in various parts of the world. Regardless of the location where we transfer, store, or process your personal information, we are committed to implementing measures that ensure the protection and privacy of your data in alignment with the objectives outlined in this privacy policy."

California Privacy Notice

This notice describes our collection, use, and disclosure of personal information of California residents in our capacity as a “business” under the California Consumer Privacy Act (“CCPA”) and their rights with respect to their personal information. For purposes of this California privacy notice, “personal information” or “PI” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA.

If you’re a California resident, you have the following rights under the CCPA:

The Right to Know What Personal Information Is Being Collected

You can request information about the categories of personal information that we have collected; the categories of sources from which we collected personal information; the business or commercial purpose for collecting, sharing, and/or selling personal information; the categories of any personal information that we sold or disclosed for a business purpose; and the categories of any third parties with whom personal information was sold, shared or disclosed for a business purpose.

The Right to Access to Your Personal Information

This right grants you access to your personal information held by businesses. You can request and obtain a copy of this information, enabling you to stay informed about what data is being processed and giving you the opportunity to verify its accuracy.

The Right to Request Deletion of Personal Information

You can request that we delete the personal information that we collected from you. Upon your request, Businesses are obligated to delete the specified data, giving you more control over your online presence.

The Right to Request Correction of Personal Information

This right allows you to request corrections to inaccuracies in your personal information. Businesses must promptly address and rectify any errors you identify, ensuring that the information they hold about you is accurate and up-to-date.

The Right to Opt-Out of Disclosures of Your Personal Information

You can request to opt out of disclosures of your personal information that are “selling” or “sharing” of your personal information as defined in the CCPA, giving you the ability to control and restrict the sharing of your data.

Nondiscrimination.

Businesses are prohibited from discriminating against you for exercising your privacy rights. This means that you should not face any adverse consequences, such as different pricing or service quality, based on your decision to exercise your rights under the CCPA.

We have collected and will collect the following general categories of Personal Information about Consumers:

Identifiers: This includes information such as your name, postal (billing) address, and email address.

Personal Information Categories Listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e)): This category encompasses personal information such as your telephone number, and the last four digits of your bank card number.

Protected Classification Characteristics under California or Federal Law: This involves demographic information, such as your date of birth and national origin, that may be protected under certain laws.

Commercial Information: Details about products or services purchased, obtained, or considered, as well as other purchasing or consuming histories or tendencies.

Internet or Other Electronic Network Activity Information: This includes information about your browsing history, search history, and interactions with websites or applications.

We may use the categories of Personal Information described for the following business or commercial purposes:

Comply with applicable law and law enforcement requirements.

We may disclose your personal information to comply with legal obligations, court orders, or other legal processes.

To advance a commercial or economic interest (such as by inducing another person to buy, join, subscribe to, or provide products, goods, property, information, or services, or enabling or affecting, directly or indirectly, a commercial transaction).

Protect against malicious, deceptive, fraudulent, or illegal activity.

We may disclose personal information to identify, prevent, or respond to malicious, deceptive, fraudulent, or illegal activities, protecting the security and integrity of our services and the safety of our users.

Maintain or service customer accounts.

Your information may be used to maintain and service customer accounts, ensuring the proper operation of any accounts associated with our services.

Provide customer service.

Personal information may be used to provide customer service, including responding to inquiries, resolving issues, and assisting with any concerns or questions you may have.

Process or fulfill orders and transactions.

Personal information may be used to process payments, including facilitating transactions and ensuring the proper handling of financial information.

Verify customer information.

Your information may be disclosed for the purpose of verifying customer details, ensuring the accuracy and validity of the information we hold.

Process payments.

Personal information may be used to process payments, including facilitating transactions and ensuring the proper handling of financial information.

Provide advertising or marketing services.

We may use your personal information to provide advertising or marketing services, including delivering targeted advertisements and promotional materials based on your preferences and interests.

Children's Privacy

We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as quickly as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.

Third-Party Websites and Services

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to use the data we collect correctly. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

Contact Us

If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us: support@blackview.hk.