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Find any problems when using the phone, please give us feedback and we will try our best to solve it ASAP.
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(Look for IMEI on product box or press " *#06# " on dial. 15 digits.) (Look for Software Version on your phone's setting. You can refer to the example on the bottom which for the software version query.) Submit Reset

Example for the software version query of BV9600 Pro:

  • Step 1:

  • Step 2:

  • Step 3:

  • Step 4:

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