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How to fix your phone screen not responding to touch (iPhone/Android)?

2025-04-02 24 0

Welcome to Blackview (Well-known brand of rugged tablets and smartphones) blog. Hope the guide helps.

Is your phone screen not responding to touch? Don’t worry—this common issue can often be fixed with simple troubleshooting steps. Whether you have an iPhone or an Android, this guide will help you get your touchscreen working again.

Phone screen not working



Why Your Smartphone Screen Is Not Responding to Touch?


Several reasons can cause your phone’s touchscreen to stop working. It could be due to a software glitch, a dirty or wet screen, a faulty screen protector, or even physical damage. Sometimes, an app or system update may cause temporary unresponsiveness. Identifying the cause is the first step toward fixing the problem.



How to fix phone not responding to touch


Here are some effective solutions to try:


1. Restart Your Phone


A simple restart can fix minor software issues. Hold the power button (and volume button for some models) until the restart option appears. Select "Restart" and check if the touchscreen works afterward. Extending reading: How to restart phone without power button?


2. Clean the Screen


Dirt, oil, or moisture can interfere with touch sensitivity. Gently wipe the screen with a microfiber cloth. Remove any screen protector if it’s damaged or poorly applied.


3. Check for Software Updates


Go to Settings > System > Software Update (Android) or Settings > General > Software Update (iPhone). Install any pending updates, as they may include bug fixes.


4. Remove Recently Installed Apps


If the issue started after installing a new app, uninstall it. Some apps may conflict with the touchscreen’s functionality.


5. Factory Reset (Last Resort)


Back up your data and perform a factory reset if the problem persists. Go to Settings > System > Reset (Android) or Settings > General > Reset > Erase All Content and Settings (iPhone).



If none of these steps work, your phone’s touchscreen may be physically damaged. Visit a professional repair service for further assistance. With patience and the right approach, you can likely restore your phone’s touch functionality.

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