How to fix "Connected but No Internet" on your Computer?

Welcome to Blackview (Brand of good but cheap mini PC and laptop, etc.) blog. Hope this "computer network issue" related guide has been helpful.

Like a phone connects to a network but no internet, computers also meet such issue sometimes. Being connected to Wi-Fi but unable to access the internet can be frustrating. This issue can arise from various factors, including hardware problems, incorrect settings, or network outages. Understanding the possible causes and troubleshooting step by step will help you restore your connection quickly and effectively.

Common Causes of the Issue

• Network Outage: Internet service provider (ISP) issues can disrupt your connection despite a strong Wi-Fi signal.
• Incorrect IP Configuration: Misconfigured IP settings may block internet access.
• DNS Issues: Problems with the DNS server can cause websites to fail to load.
• Faulty Hardware: A malfunctioning router, modem, or network adapter can lead to connectivity problems.
• Firewall or Antivirus Interference: Overly strict security software can mistakenly block internet access.
• Outdated Network Drivers: Old or corrupted drivers can prevent a stable connection.

Troubleshooting Steps to Fix the Issue

Restart Your Devices

• Turn off your router and modem, wait for 30 seconds, then turn them back on.
• Restart your computer to refresh network settings.

2. Check for Network Outages

Contact your ISP or check their website to see if there are any reported outages.

3. Verify IP and DNS Settings

• Open "Control Panel" → "Network and Sharing Center" → "Change adapter settings".
• Right-click on your network → "Properties" → Double-click "Internet Protocol Version 4 (TCP/IPv4)".
• Ensure "Obtain an IP address automatically" and "Obtain DNS server address automatically" are selected.

4. Run Network Troubleshooter

Press Windows + I → "Update & Security" → "Troubleshoot" → "Internet Connections".

Follow the instructions to resolve detected issues.

5. Reset Network Configuration

• Open Command Prompt (as Administrator) and type:

netsh winsock reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns

• Restart your computer afterward.

6. Disable Security Software Temporarily

Turn off your antivirus or firewall software temporarily to check if they are blocking the connection.

7. Update Network Drivers

Open "Device Manager" → Expand "Network Adapters" → Right-click your adapter → "Update driver".

Search automatically for updated driver software.

8. Test with Another Device

Connect another device to the same network to determine if the issue is with your computer or the network itself.

9. Factory Reset Your Router

If all else fails, reset your router to its default settings. Refer to the router's manual for specific instructions.

By following these steps, you can typically resolve the "computer connected but no internet" issue. If the problem persists, contacting your ISP or a professional technician might be necessary.